THE PRACTICE

 
Associates

Dr. Selby King

M.B., B.S., FRACGP, FACRRM. 

Dr. Brendan Kay

M.B., B.S., Dip Obs, RACOG, FRACGP, FACRRM. 

Dr. Paul Viney

M.B, B. Ch., DRANCOG. 

Dr. Christian Hughes

M.B, B.S. 

Dr. Ken Chuah

M.B, B.S.

Doctors
Dr. W.P.Fung

M.B, B.S, FRACGP, Dip Obst., R.A.C.O.G.

Dr. Vivienne Ramsbottom

M.B, B Ch., BAO, FRACGP, MICGP, DME, DOWH, DCH

 

Dr. Dion Lanfranco

M.B., B.S.

Dr. Penelope Lanfranco

M.B, B.S.

Dr. Rebecca Schultink

M.B, B.S., DCH

Dr. Stephanie Giddy

M.B, B.S., BSc, JCCA, DCH

Dr. Sara-Emily Philip

M.B, B.S.

Practice Manager

Damien Bishop

Our practice manager oversees the general running of the practice.

Office Staff

We are fortunate to have a number of long standing office members who are well equipped to provide our clients with prompt and efficient attention.

Kerry Smith, Judy Woodhams, Jennifer Tippett, Penelope Steele, Megan King, Ann Cooper, Brooke Coleman, Jess Ryan and Narelle Smith.

Practice Nurses

Our nurses bring to the clinic both specialist and general nursing skills and compliment the care provided by our General Practitioners.

Denise Mugavin, Carolyn Fleming, Thea Trigg, Jennifer Dennis, Trish Mahony, Carolyn Stevens, Kat Grundy, Jess Fletcher, Sarah Bowen and Andrea Hughes.

 
Appointments:

Every effort is made to accommodate your preferred time and G.P. Emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen delay or your G.P has been called away. Longer consultation times are available, so please ask our receptionists if you have multiple health issues to discuss.

 

An appointment booked is only for that person, if other members of the family need to be seen; further appointments need to be booked.

 

Interpreter services are available if required; please notify reception staff when making appointments, a long consultation will be required.

 
After Hour Consultations:

The practice provides 24hr care for emergencies on a roster system shared between the General Practitioners from this practice. Please ring the normal surgery number as shown on this sheet and information will be given on how to contact the Doctor ‘on call’.

Home Visits:

Home visits are available in urgent cases when your health problems confine you to home.

 

Telephone Access:

In general, the Doctors will require you to make an appointment to discuss issues with them. G.P’s may be contacted during normal working hours if the matter is urgent, or if he/she has instructed you to call them. Reception staff can take messages and will advise you when it is likely your call will be returned. 

Fees and Billing Arrangements: 

Fees are payable at time of consultation by cash, cheque, Bankcard, Mastercard or Visa. 

The AMA fee structure forms the basis of our billing policy and is displayed in the reception area. If you have difficulty in paying our fees, please discuss this with us. G.P.s at this practice Bulk Bill pensioners and Health Care Card holders at their discretion. 

Test Results: 

Your Doctor will advise you when they expect to receive your results and you should ring the clinic for this. 

Reminder System: 

Our practice is committed to preventative care. 

Your Doctor will seek your permission to be included on our reminder system. We may issue you with a reminder notice from time to time offering you preventative health services appropriate to your care. 

If you do not wish to be a part of this please advise your Doctor or our Reception staff. 

Management Of Your Personal Health: 

Your medical record is a confidential document. 

It is the policy of this practice to maintain security of your personal health information at all times and to ensure that this information is only accessible to selected members of staff. Please make sure we have your current name, address and contact number. 

 
 
 
For Life-Threatening Emergencies Call 000

Shop 2 Northpoint Shopping Centre
70-80 Hopkins Hwy Warrnambool

Phone: (03) 5562 6533

1330 Raglan Parade,

Dennington VIC 3280, Australia

Phone: (03) 4504 2100

© 2016 by Genr8